Shipping policy
Standard processing times on all orders is 1-2 business days.
For each address within the United States, the following charges apply:
- Standard Ground Shipping: $7
- Express Shipping: $15
- Priority Express Shipping: $36
Please allow 1-2 business days to receive your items. Sunday and holiday delivery are not available.
Currently, we are only able to accept orders to shipping addresses within the United States and do not ship internationally. To ensure the secure delivery of your order, The Amethyst Box does not ship orders to post office boxes.
To inquire about shipments within the U.S. APO or FPO addresses, please get in touch with our Client Support Team at Support@TheAmethystBox.com.
Our business days are Monday through Friday, with the exception of major US holidays. Days outside of our normal operational hours are not included in shipping days.
USPS business days are Monday through Saturday, with the exception of federal holidays.
For a more specific delivery ETA based on the exact item(s) you want to purchase, please contact our customer service before placing an order.
Additional Shipping Information
*A physical street address is required for all shipments. Addresses which do not receive regular service from one of our selected carriers may be ineligible for shipping.
All customers are required to verify their shipping address during checkout. We are not responsible for non-delivery due to incorrect delivery address provided during checkout.
Shipping prices are subject to change without notice.
Delivery to the carrier constitutes delivery to the customer. All shipping related claims must be processed through the carrier and are subject to claim authorization procedures. This includes delays, lost items and damage to goods during transit.
Occasionally, certain circumstances may prohibit us from fulfilling the requested method selected during checkout and an alternate carrier and/or method with comparable shipping times will be substituted at the discretion of The Amethyst Box. In the event of any changes to shipping options, a representative from The Amethyst Box may contact you prior to shipping to confirm these changes.
Shipping charges are not refundable unless we make an error in your shipment, or the carrier has failed to meet the delivery commitment and issued a credit to The Amethyst Box. Claims decisions by the carrier are final.